Privacy Policy

Last updated: 6th November 2025

1. Who We Are

This Privacy Policy explains how SomewhereCrazy OÜ (“we”, “our”, or “us”) collects, uses, and protects your personal information.
We are registered in Estonia with the following details:

Company name: SomewhereCrazy OÜ
Legal address: Harju maakond, Tallinn, Kesklinna linnaosa, Laeva tn 1, 10111, Estonia
Email: hello@somewherecrazy.com
Website: www.somewherecrazy.com

We are committed to respecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.

2. Personal Data We Collect

We collect and process personal information in the following situations:

  • When you contact us through our website or email

  • When you book a consultation via Calendly

  • When you subscribe to our newsletter

  • When you become our client

  • When you engage with us on social media

Depending on your interaction with us, the data we collect may include:

  • Name and contact details (email, phone number, address)

  • Event details (wedding date, location, preferences)

  • Invoicing information

  • Communication history with our team

  • Marketing preferences and newsletter subscriptions

  • Website usage data (via Google Analytics and Facebook Pixel)

3. How We Use Your Data

We process your data to:

  • Respond to inquiries and provide quotes or information about our services

  • Manage bookings, contracts, and payments

  • Communicate with you throughout the planning process

  • Send newsletters and updates (only if you’ve subscribed)

  • Improve our website and marketing through analytics

  • Showcase our work, when you have given consent for photo , video or testimonial use

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

  • Contractual necessity: to perform our services and manage bookings

  • Consent: for newsletters, promotional communications, or sharing your photos/videos/testimonials

  • Legitimate interest: to improve our services and maintain business relationships

  • Legal obligation: to comply with applicable tax and accounting laws

You may withdraw your consent at any time by contacting us at hello@somewherecrazy.com.
Please note: If you are a client and have previously given consent for us to use your photos or videos for promotional purposes, you may withdraw this consent at any time by contacting us at hello@somewherecrazy.com.

In some cases, withdrawing consent after content has been published or delivered may involve an additional administrative fee, as outlined in your service contract.

5. Sharing Your Data

We only share personal data when necessary and with trusted partners who help us deliver our services.

These include:

  • Calendly (appointment scheduling)

  • ActiveCampaign (email marketing)

  • Google Analytics & Facebook Pixel (website analytics and ads)

  • Google Drive (cloud storage)

  • Odoo and ClickUp (project and client management)

  • Squarespace (website hosting and form management)

In addition, when you confirm your wedding or elopement with us, we may share relevant information (such as your names, contact details, wedding date, and preferences) with carefully selected local vendors directly involved in your event.
These may include photographers, videographers, celebrants, florists, hair and makeup artists, transport providers, venues and others.

All vendors receive only the information necessary to perform their services and are required to handle it securely and confidentially.

All third-party providers are GDPR-compliant or have signed Standard Contractual Clauses (SCCs) to ensure secure data handling.

We never sell your data.

6. International Data Transfers

As our clients and partners are based worldwide, your information may be processed outside the European Economic Area (EEA).
In such cases, we ensure appropriate safeguards — such as EU Standard Contractual Clauses — to protect your data.

7. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting obligations.
For example:

  • Inquiry data: up to 2 years

  • Client booking and contractual data: up to 7 years (for legal compliance)

  • Marketing data: until you unsubscribe or withdraw consent

8. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

  • File a complaint with your national Data Protection Authority

To exercise these rights, contact us at hello@somewherecrazy.com.

9. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.
You can manage or disable cookies through your browser settings at any time.

For more details, please refer to our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
However, no online system can guarantee absolute security, and you share information at your own risk.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website, with the date of the most recent update clearly shown.

12. Contact Us

If you have questions or concerns about your privacy or this policy, please contact:

SomewhereCrazy OÜ
 📍 Harju maakond, Tallinn, Kesklinna linnaosa, Laeva tn 1, 10111, Estonia
✉️ hello@somewherecrazy.com